01Why does a product say “Price on request”?
Its price has not been confirmed yet. Send a request from the product page.
02Why is an image missing?
Some product photographs are still being added. A neutral placeholder does not represent the actual product.
03How do I choose a shade or size?
Use the option list on the product page. Then check the SKU, price and ingredients.
04Can I request a missing brand?
Yes. Use the request form in the brand directory after signing in.
05How are euro prices calculated?
Rouble prices are converted using a stored official exchange rate with its date shown. If an update is unavailable, the interface labels the cached rate.
06Are bonuses available yet?
The programme rules are being prepared. Earning rates, expiry and redemption terms will be published once approved.
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